FAQ
What’s the estimated time for my order to be shipped?
Your order is typically prepared and shipped within 3-7 business days. Delivery times vary based on your location and selected shipping option. You’ll receive tracking details once your order is on its way!
How does your return policy work?
We offer a hassle-free return process. Please refer to our return policy for details on eligibility and the steps to initiate a return.
Do you offer free shipping?
Yes, we’re happy to provide free shipping on all purchases made through our website.
Am I able to check the status of my order?
You can track your order progress through the tracking information provided after it’s shipped.
What should I do if there's an issue with the product I received?
We are committed to the quality of our products and strive to offer top-notch service. Should you experience any issues with your purchase, feel free to reach out to our customer support team. We’re here to resolve any concerns and ensure you’re completely satisfied with your order.
Is it possible to modify or cancel my order?
Certainly! You can modify or cancel your order as long as it hasn’t been packaged and shipped. For assistance, please contact our customer service team.
What’s the best way to reach customer service?
Our customer service team is readily available to assist you through email, social media, or the contact form on our website. We’re here to help and support you whenever you need it.